PMO Team FAQs

📊 PMO Modernization & Excel Replacement

Q1. How can PMOs move away from static Excel spreadsheets for project tracking?

A1.
Traditional PMOs often rely on Excel sheets to track project plans, status, and ownership. While familiar, Excel lacks:

• Real-time collaboration

• Dynamic role assignment

• Version control

• Integration with project execution tools

ezRACI offers a modern alternative: you can upload Excel files using pre-built templates, or bypass Excel altogether by syncing directly with systems like ServiceNow, CA Clarity, OpenText PPM, or SharePoint.

Once in ezRACI, projects transform into interactive Gantt charts, dynamic RACI matrices, and real-time Kanban boards, making ownership, blockers, and progress crystal clear across stakeholders.

Q2. What’s the best way to visualize role responsibility in large cross-functional projects?

A2.
In large programs, clarity around who’s doing what breaks down fast — especially across departments or partner teams.

ezRACI solves this by generating a RACI matrix directly from your uploaded Excel file or connected PPM tool. You can define who is Responsible, Accountable, Consulted, or Informed at each task level — and visualize that across phases, teams, or departments with full traceability.

Q3. How do I make my PMO’s reporting more interactive and less static?

A3.
Static reports (PowerPoint decks, PDFs, spreadsheets) get outdated the moment they’re shared. They also don’t help surface blockers or misaligned ownership.

With ezRACI, you replace these with:

• Live dashboards

• Real-time Gantt charts

• RACI matrices with role filtering

• Custom Boards per stakeholder group

All updated automatically via integration with your project management system or Excel import.

Q4. Can I upload Excel-based project plans into ezRACI?

A4.
Yes — you can use ezRACI’s Excel import templates to bring in:

• Milestones

• Tasks

• Dependencies

• RACI roles

• Status values

Once uploaded, your spreadsheet becomes a fully interactive ezRACI project — complete with Gantt views, role-based dashboards, and cross-functional collaboration tools.

Q5. How can I make Excel-based project plans collaborative without moving everything into another tool?

A5.
If you want to retain Excel as a starting point:

1. Fill in ezRACI’s Excel template

2. Upload it into the platform

3. Let ezRACI convert it into an interactive project

4. Assign roles and update dynamically across users

ezRACI bridges the gap between spreadsheet familiarity and modern project collaboration — without forcing a full tool migration.

Q6. How do I convert an Excel project tracker into a dynamic RACI matrix?

A6.
Project trackers in Excel usually list tasks, owners, and due dates — but not role clarity. That’s where delays and finger-pointing begin.

With ezRACI, you can upload your Excel tracker using a simple template. The platform will:

• Parse your tasks

• Allow you to assign RACI roles (Responsible, Accountable, Consulted, Informed)

• Create a live, filterable matrix to track ownership across the entire project

This gives PMs a real-time view into responsibility — no more guesswork.

Q7. What’s the fastest way to replace Excel-based Gantt charts with something live and collaborative?

A7.
Excel Gantt charts are brittle and don’t update automatically.

ezRACI transforms your Excel plan into a live Gantt chart where:

• Tasks are interactive

• Dependencies are visible

• Progress is automatically tracked

• Roles are embedded in each task

It’s the fastest Excel-to-modern-Gantt conversion without rebuilding from scratch.

Q8. How can I avoid version control issues with project tracking spreadsheets?

A8.
PMs waste time managing conflicting versions of Excel files shared via email or Teams.

In ezRACI, project data lives in one central system, with:

• Real-time updates

• Timestamped role changes

• Full audit trails

• No need for file renaming or manual merges

Say goodbye to “Final_V3_Updated_ReallyFinal.xlsx”.

Q9. What are the benefits of moving from Excel to an interactive PMO dashboard?

A9.
Interactive dashboards reduce meeting prep time and improve stakeholder confidence. Benefits include:

• Role-based insights (see who owns what)

• Drill-down into blockers and overdue items

• Easy filtering by department, workstream, or risk

• Real-time data, not snapshots

ezRACI makes this possible with automated dashboards built from your project data, whether uploaded or synced.

Q10. How do I migrate multiple Excel project plans into a single PMO platform?

A10.
If your PMO has dozens of Excel plans across programs:

• ezRACI lets you bulk upload projects via template

• Assign RACI roles across each one

• Group projects by portfolio, program, or region

• Visualize cross-project ownership and Gantt timelines

You’ll move from spreadsheet chaos to structured PMO governance — fast.

🔗 Tool Integration: OpenText PPM, ServiceNow, CA, SharePoint & Excel

Q11. How do I integrate ServiceNow project data into a RACI matrix?

A11.
ServiceNow is great for request intake and IT workflows — but it lacks collaborative role tracking.

With ezRACI, you can:

• Sync projects and tasks from ServiceNow

• Assign RACI roles per task

• Visualize ownership and accountability gaps

• Track real-time progress in Gantt or Kanban views

This gives your ServiceNow projects the collaborative layer they’re missing.

Q12. Can I pull project plans from OpenText PPM into ezRACI?

A12.
Yes — ezRACI offers integration with OpenText PPM, enabling you to:

• Sync project metadata and task hierarchies

• Assign RACI roles at every level

• Visualize cross-team collaboration via interactive boards

• Eliminate static report exports

It’s a better way to manage execution across departments without losing PPM governance.

Q13. How do I connect SharePoint project lists to a dynamic Gantt chart?

A13.
SharePoint is often used for project templates and document storage — but lacks visibility into execution.

ezRACI lets you:

• Import SharePoint project data

• Assign real RACI roles

• Display timelines and ownership in a live Gantt

• Maintain SharePoint as the doc repo, while improving visibility elsewhere

It’s the best of both worlds — structure + flexibility.

Q14. Can ezRACI replace Microsoft Project or CA Clarity for status reporting?

A14.
It doesn’t replace these tools — it extends them.

ezRACI complements Microsoft Project and CA Clarity by:

• Syncing key project items

• Adding RACI roles to each

• Layering on collaboration features (status boards, audit trails, stakeholder views)

This makes ezRACI ideal for project tracking, stakeholder communication, and risk ownership, while core tools manage scheduling.

Q15. How do I sync tasks between ezRACI and a project management tool like ServiceNow or CA?

A15.
With ezRACI integrations, you can:

• Automatically sync new tasks

• Map custom fields (e.g., status, owner, project ID)

• Maintain live updates in both systems

• Trigger RACI assignments based on ServiceNow categories or request types

This creates a real-time bridge between your planning tools and ezRACI’s collaboration engine.

Q16. What’s the easiest way to add RACI roles to projects tracked in ServiceNow?

A16.
ServiceNow project modules don’t offer structured RACI role tracking by default.

With ezRACI, you can:

• Integrate your ServiceNow project or demand records

• Auto-assign RACI roles based on project type or template

• Collaborate cross-functionally with role clarity

• Provide visibility to both internal teams and external stakeholders

Now, every ServiceNow project has clearly defined ownership across planning, execution, QA, and delivery.

Q17. Can I build a portfolio-level RACI dashboard from multiple project tools?

A17.
Yes. ezRACI aggregates data across:

• Excel uploads

• ServiceNow

• OpenText PPM

• SharePoint task lists

• CA Project & Portfolio Management (Clarity)

You can visualize who owns what across programs, see overdue work by role, and monitor blockers — all in one place.

Q18. How can I track project ownership when using both SharePoint and Excel?

A18.
Many PMOs store project data in SharePoint and manage tasks in Excel. This creates silos and misalignment.

With ezRACI, you can:

• Import your SharePoint task lists or Excel sheets

• Tag each task with RACI roles

• Sync updates across views

• Track true ownership and progress with dynamic dashboards

No more toggling between tools — you’ll get live ownership tracking in one interface.

Q19. What project fields does ezRACI sync from OpenText PPM?

A19.
The integration supports syncing of:

• Project IDs and metadata

• Work breakdown structures (WBS)

• Task titles, descriptions, start/end dates

• Status values and percent complete

• Custom attributes (e.g., project sponsor, cost codes)

Once imported, ezRACI overlays RACI role tracking and task visibility, turning a structured but static system into a dynamic collaboration platform.

Q20. Can ezRACI integrate with Smartsheet, Asana, or Wrike?

A20.
While ezRACI focuses heavily on enterprise-grade tools like ServiceNow, OpenText PPM, CA Clarity, Excel, and SharePoint, it also supports CSV/Excel imports from lighter tools like Smartsheet or Wrike.

This allows:

• Project data migration via structured upload

• RACI role application

• Dynamic visualizations (Gantt, Board, Matrix)

• Role-based filtering and reporting

For teams using Smartsheet or Wrike for execution, ezRACI becomes the PMO visibility layer on top.

Q21. Can I manage both internal and vendor projects in ezRACI from a ServiceNow feed?

A21.
Yes — and this is a popular use case.

You can:

• Sync internal project tickets from ServiceNow

• Assign vendor tasks with limited access

• Track ownership across internal and external stakeholders

• Create filtered views for vendors to only see what applies to them

This gives you governance + flexibility, without the need for multiple tracking systems.

Q22. How does ezRACI map imported Excel fields to RACI roles?

A22.
When using the Excel import template, ezRACI lets you:

• Map “Task Owner” to Responsible

• Map “Project Manager” or “Team Lead” to Accountable

• Add multiple Consulted or Informed stakeholders per task

• Auto-fill blank roles with a default fallback (e.g., project-level lead)

After import, you can visually edit or refine the matrix with drag-and-drop ease.

Q23. How often does ezRACI sync with connected tools like ServiceNow or OpenText?

A23.
Sync frequency is configurable, but common options include:

• Real-time sync (via API triggers)

• Scheduled sync (hourly, daily, or weekly)

• Manual refresh

Updates made in ServiceNow, OpenText PPM, or other connected tools are reflected in ezRACI within the configured interval, keeping project execution and ownership in sync.

Q24. Can I push ezRACI status updates or ownership back into ServiceNow?

A24.
Yes — bi-directional sync is supported for key fields, including:

• Status

• Comments

• RACI role annotations (where custom fields are mapped)

• Task owners or assignment fields

This ensures one source of truth, whether your user prefers to live in ServiceNow or in ezRACI.

Q25. How do I link a SharePoint-based project plan to a Gantt chart in ezRACI?

A25.
The process is simple:

1. Export your SharePoint list to Excel or use direct sync

2. Map task columns to ezRACI’s Gantt template

3. Import or sync to create a visual timeline

4. Assign RACI roles and track progress

The result is a SharePoint-backed, ezRACI-powered project with full ownership and visual clarity.

🤝 Collaboration & Accountability

Q26. How do I improve ownership accountability across cross-functional projects?

A26.
Projects fail when there’s unclear task ownership across departments. Often, work is assigned to a team — not a person.

ezRACI fixes this by:

• Applying the RACI model to every task

• Visualizing exactly who is Responsible and Accountable

• Preventing “too many cooks” by clarifying Consulted and Informed roles

• Alerting when tasks are unassigned or overdue

Now, every stakeholder knows their role — and accountability becomes measurable.

Q27. How can I avoid the “bottleneck effect” with PMs doing too much themselves?

A27.
When PMs take on too many tasks themselves, it leads to burnout and missed deadlines.

ezRACI allows you to:

• Delegate ownership with role clarity

• Track who is overloaded based on Responsibility count

• Automate reminders for overdue tasks

• Balance work across departments

With role-based dashboards, PMs shift from doers to orchestrators.

Q28. How do I manage matrixed projects with multiple stakeholders and departments?

A28.
Matrixed organizations suffer from role confusion. Who owns what? Who needs to be involved?

ezRACI cuts through the noise:

• Assigns RACI roles at the task level

• Maps departments and owners across programs

• Provides filtered views per stakeholder group

• Allows cross-functional teams to collaborate without overlap

Matrix complexity becomes structured clarity.

Q29. What’s the best way to bring Legal, Finance, and Compliance into project workflows?

A29.
These teams typically aren’t in the PM tools, but their involvement is critical.

ezRACI allows you to:

• Include Legal/Finance as Consulted or Informed roles

• Assign them tasks with due dates and status

• Limit their view to relevant parts of the project

• Capture audit trails for sensitive approvals

It’s collaboration without license or access friction.

Q30. How do I keep global teams aligned when working in different tools?

A30.
Your U.S. team may use ServiceNow, while your EU team lives in Excel — and vendors use SharePoint.

ezRACI unifies this by:

• Allowing project intake from any of these systems

• Normalizing task structures

• Assigning RACI roles that reflect team-specific context

• Displaying cross-region dashboards for delivery and ownership

It’s the collaboration layer on top of your fragmented toolset.

Q31. What happens when no one knows who is responsible for a late task?

A31.
Projects stall. Escalations multiply. PMs scramble for answers.

ezRACI prevents this by requiring that:

• Every task have at least one Responsible and one Accountable role

• Tasks without clear ownership are flagged

• Escalation workflows auto-initiate for overdue items

• Ownership cannot be bypassed

This removes the ambiguity that stalls progress.

Q32. How do I foster cross-functional collaboration without more meetings?

A32.
Meetings often substitute for a lack of clarity.

ezRACI eliminates the need for constant check-ins by:

• Defining roles and expectations upfront

• Tracking progress asynchronously

• Alerting relevant stakeholders when their input is required

• Creating a shared view of status and ownership

Now you get collaboration through clarity, not calendar bloat.

Q33. How do I reduce friction between project leads and functional team managers?

A33.
Conflicts arise when:

• Task ownership is vague

• Priorities differ

• Functional leads aren’t looped in early

ezRACI helps by:

• Making each role’s expectations visible

• Clarifying who owns delivery vs. consultation

• Creating stakeholder-specific dashboards for alignment

This improves alignment without power struggles.

Q34. What’s the best way to ensure tasks don’t fall through the cracks in large portfolios?

A34.
Tasks get lost due to:

• Poor visibility

• Vague assignments

• Untracked handoffs

ezRACI tracks:

• Role assignment gaps

• Task aging and overdue items

• Dependencies without owners

• Portfolio-wide ownership reports

It’s your early warning system for missed work.

Q35. Can I use ezRACI to track external partner or vendor contributions?

A35.
Yes — and it’s a major use case.

You can:

• Assign RACI roles to vendor tasks

• Filter views for secure, limited access

• Track accountability and status updates

• Provide customer-facing dashboards without exposing internal data

Vendors become part of your ecosystem, not a separate status black box.

📁 Portfolio & Program Management

Q36. How do I track project status across a multi-project portfolio?

A36.
Traditional methods like Excel or PowerPoint don't scale. ezRACI solves this by:

• Aggregating project status into live dashboards

• Showing ownership and blockers across projects

• Rolling up progress to portfolio and program views

• Auto-color-coding tasks by RAG status and role risk

You get real-time PMO visibility across every initiative.

Q37. Can I group projects by program, region, or business unit?

A37.
Yes. ezRACI supports hierarchical organization by:

• Portfolio

• Program

• Region

• Cost center

• Business unit or division

You can report and filter based on any of these, with ownership and progress tracked across all views.

Q38. How do I spot delivery bottlenecks across my entire PMO?

A38.
Use ezRACI to:

• Visualize overdue tasks by department or role

• Track stalled initiatives with missing Accountability

• Monitor cross-program blockers in a single dashboard

• Surface repeat patterns across teams

Bottlenecks become visible — and solvable — before escalation is needed.

Q39. How can I link related projects across a program in different tools?

A39.
Your program may have projects in:

• ServiceNow

• Excel

• OpenText

• SharePoint

ezRACI allows you to:

• Import or sync from all tools

• Normalize task hierarchies

• Assign cross-project RACI roles

• Link dependencies and visualize blockers

This creates a true program view, not a tool-fragmented mess.

Q40. What does a best-in-class PMO dashboard look like?

A40.
It includes:

• RAG status by project

• Task progress by owner role

• Upcoming deadlines and milestones

• Overdue items grouped by Responsible party

• Cross-project blockers and handoffs

ezRACI builds this for you — automatically — from your connected tools or uploads.

📢 Stakeholder Reporting & Visibility

Q41. How do I create real-time project status dashboards for executives?

A41.
Executives don’t want to read Gantt charts or Excel formulas — they want answers.

ezRACI lets you:

• Build auto-updating dashboards by portfolio or business unit

• Show project health, milestones, and owners

• Filter out noise and surface only strategic insights

• Share stakeholder-friendly views with no login required

This turns raw data into executive-ready clarity — with zero PowerPoint prep.

Q42. Can I create separate views for internal teams and external stakeholders?

A42.
Absolutely. In ezRACI, you can:

• Customize views for vendors, partners, or clients

• Limit visibility based on role (e.g., only Informed stakeholders)

• Share links or embedded dashboards with filtered content

• Provide real-time access without exposing sensitive project data

This builds trust through transparency, without compromising security.

Q43. How do I keep stakeholders informed without flooding their inbox?

A43.
Email updates and status decks create noise and version confusion.

ezRACI helps by:

• Tagging stakeholders as “Informed” in the RACI matrix

• Letting them view filtered dashboards on-demand

• Automating updates when tasks hit specific statuses

• Showing them only what’s relevant to their role

No more chasing PMs for updates — it’s all available, filtered, and real-time.

Q44. How can I automate weekly status reports across all projects?

A44.
Rather than hand-building updates, use ezRACI to:

• Auto-generate reports every Friday (or your preferred cadence)

• Include task status, RACI role activity, and blockers

• Export to PDF or share links with stakeholders

• Keep formatting consistent across teams and programs

Weekly reporting becomes a push-button process.

Q45. Can I export project dashboards to share in meetings?

A45.
Yes — you can export from ezRACI as:

• PDF

• CSV

• Live shareable links

• Embedded dashboards for intranet or portals

Perfect for leadership reviews, governance boards, or cross-team alignment calls.

Q46. How do I highlight key milestones across programs for leadership?

A46.
With ezRACI, you can:

• Tag milestones across projects

• Roll them up into a single view

• Track by department, initiative, or portfolio

• Show RAG status with ownership clarity

This gives execs a one-page milestone heatmap, always up to date.

Q47. How do I track project health without constant status meetings?

A47.
Use RACI-powered dashboards to monitor:

• Task progress and overdue items

• Blockers and unassigned ownership

• Completion rate by Responsible role

• Accountability gaps across teams

With ezRACI, your dashboard becomes the status meeting — no meeting required.

Q48. How can I track which stakeholder needs to approve which task?

A48.
Stakeholder approvals can stall timelines if ownership isn’t clear.

ezRACI supports:

• Assigning “Accountable” or “Informed” roles for approvals

• Auto-notifying when items reach approval stage

• Tracking who approved what, and when

• Creating audit trails for compliance

Now you know who’s holding up progress — and have proof.

Q49. Can I create custom dashboards by team, region, or initiative?

A49.
Yes. You can slice data by:

• Business unit

• Region

• Workstream

• Initiative type

• Portfolio or program

ezRACI lets you define filtered dashboards for any of these — role-aware and auto-updating.

Q50. What’s the best way to share project status with clients or external partners?

A50.
You want transparency without oversharing.

ezRACI enables:

• Secure, limited-access project views

• Filters by role (e.g., show only “Informed” tasks for the client)

• Highlighting milestones, blockers, and delivery dates

• Optional commenting or feedback workflows

This keeps clients in the loop without adding noise or risking data leaks.

🏛️ Governance, PMO Adoption, Compliance & Strategic Reporting

Q51. How do I ensure every task in a project has a clear owner?

A51.
Tasks often fall through the cracks when only one generic "Assignee" field exists. ezRACI ensures every task includes:

• At least one Responsible role (who’s doing the work)

• One Accountable role (who ensures it gets done)

• Optional Consulted and Informed roles

• Role assignment tracking with overdue alerts

This structure turns vague delegation into crystal-clear accountability.

Q52. How can I track who approved or rejected changes in project scope?

A52.
Scope changes without auditability cause disputes and confusion. ezRACI enables:

• Change control workflows with RACI role assignments

• Approval/rejection logs with timestamps

• Stakeholder visibility without access to PM tools

• Integrated records for governance and compliance

You’ll never have to guess who signed off again.

Q53. Can ezRACI support audit requirements for regulated industries?

A53.
Yes — ezRACI is designed with auditability in mind:

• Time-stamped task activity logs

• Historical RACI role assignments

• Record of status changes and approvals

• Exportable reports for SOC 2, ISO 27001, HIPAA, etc.

It gives your auditors what they need — without manual work.

Q54. How do I manage PMO governance without stalling agility?

A54.
Traditional PMO processes can slow teams down. ezRACI strikes a balance:

• Lightweight governance with real-time dashboards

• Role clarity without heavy documentation

• Agile-friendly workflows with PMO oversight baked in

• Status reporting that doesn’t interfere with delivery

It’s governance by design, not by bureaucracy.

Q55. How can I improve PMO tool adoption across global teams?

A55.
Adoption struggles happen when tools feel:

• Redundant

• Complicated

• Not aligned with daily work

ezRACI improves adoption by:

• Integrating with tools your teams already use (ServiceNow, Excel, SharePoint)

• Providing intuitive role-based dashboards

• Offering mobile-friendly and shareable links

• Keeping setup simple, with templates and import support

Teams see value without having to change how they work.

Q56. How do I measure PMO performance across programs and departments?

A56.
Track:

• Task on-time rates

• RACI role coverage

• Resolution speed of blockers

• Stakeholder engagement metrics

• Escalation frequency and outcomes

ezRACI visualizes these KPIs across portfolios so PMO leaders can quantify impact and improvement areas.

Q57. What are signs that a PMO needs better visibility tooling?

A57.
Common signs:

• You’re using PowerPoint or Excel for updates

• There’s confusion around ownership

• Stakeholders ask for the same updates repeatedly

• Missed deadlines are a surprise

ezRACI addresses these with real-time role-based visibility, intuitive dashboards, and integration with your existing tools.

Q58. How do I manage and report project risk by role or team?

A58.
Risk tracking often fails to surface who is responsible for mitigation.

ezRACI lets you:

• Assign RACI roles to risk items

• Tag mitigation owners

• Monitor overdue actions

• Escalate unresolved risks automatically

You can even build a live risk matrix by program or project.

Q59. How can I create standardized delivery frameworks across business units?

A59.
Use ezRACI playbooks and templates to:

• Standardize project phases

• Assign default RACI roles

• Create repeatable task structures

• Ensure reporting consistency

This brings PMO consistency across business units, without forcing every team into a one-size-fits-all tool.

Q60. Can I use ezRACI to support Agile, Waterfall, and Hybrid methodologies?

A60.
Yes. ezRACI is methodology-agnostic and supports:

• Waterfall Gantt timelines

• Agile Sprints and Boards

• Hybrid workflows with both

You define the project flow — ezRACI adds collaborative clarity and visibility on top of it.

Q61. What’s the best way to manage portfolio-level escalations?

A61.
Escalations often get buried in Slack threads or emails. ezRACI allows:

• Structured escalation workflows per project or program

• Assignment of RACI roles (who’s escalating, who resolves)

• Status tracking with due dates

• Portfolio-wide dashboards for open escalations

No more escalation chaos — just visible, trackable issue management.

Q62. How do I connect strategy (OKRs, KPIs) to execution in projects?

A62.
PMOs often struggle to tie project work to business outcomes.

ezRACI supports this by:

• Tagging projects and tasks to strategic initiatives

• Rolling up progress by goal or objective

• Surfacing blockers tied to priority areas

• Reporting progress with ownership traceability

It helps PMOs bridge the gap between planning and doing.

Q63. How can I reduce manual status update prep time for leadership?

A63.
If your team spends hours per week building decks, you need automation.

ezRACI:

• Tracks task progress and role activity automatically

• Auto-generates status reports and RAG summaries

• Provides live shareable links

• Exports stakeholder-specific summaries

You’ll spend less time reporting — and more time delivering.

Q64. How do I manage compliance projects with multiple departments?

A64.
Compliance projects often involve IT, Legal, HR, and Ops — and fail without coordination.

ezRACI gives each task:

• Defined RACI roles

• Deadline tracking

• Department filtering

• Stakeholder visibility and secure sharing

This aligns cross-functional teams under one structured compliance framework.

Q65. How can I simplify onboarding for new PMO team members?

A65.
Use ezRACI’s:

• PM onboarding templates

• Preloaded best-practice workflows

• Role-based walkthroughs

• Embedded documentation and videos

New PMs get up to speed without disrupting delivery.

Q66. Can ezRACI help with board-level PMO reporting?

A66.
Absolutely. You can build tailored dashboards that show:

• High-level delivery health

• Strategic milestone progress

• Accountability by initiative

• Risk and mitigation summaries

Board reporting becomes accurate, defensible, and effortless.

Q67. How do I ensure that project closure and lessons learned are fully documented?

A67.
Project close-out is often rushed.

ezRACI:

• Provides a closure template with RACI roles

• Assigns post-mortem responsibilities

• Tracks documentation completion

• Links closure to compliance or audit goals

Every project finishes strong — and leaves a trail.

Q68. What’s the best way to align multiple departments to a shared roadmap?

A68.
Use ezRACI to:

• Import or build a roadmap by initiative

• Break it into projects, each with RACI tracking

• Assign visibility based on stakeholder role

• Review cross-department status in one place

You’ll align teams, not just timelines.

Q69. How can ezRACI help manage annual planning cycles across the enterprise?

A69.
Annual planning requires clarity around who owns:

• Initiatives

• Resource allocation

• Delivery commitments

• Reporting and governance

ezRACI allows you to embed structure into planning, then transition seamlessly into delivery tracking with no data loss.

Q70. What metrics can I use to show the business value of the PMO?

A70.
With ezRACI, PMOs can measure:

• On-time delivery rates

• Escalation resolution time

• Ownership clarity (RACI coverage %)

• Risk mitigation tracking

• Stakeholder satisfaction from shared visibility

This is how PMOs shift from overhead to strategic enablers.