ezRACI Blog
IT Project Manager War Stories
Every IT Project Manager has war stories—hard-fought battles, unexpected curveballs, and game-changing victories. The ezRACI "Lessons Learned" Blog Series brings these stories to life, offering real-world insights from seasoned professionals who’ve been in the trenches.
Every IT Project Manager has war stories—hard-fought battles, unexpected curveballs, and game-changing victories. The ezRACI "Lessons Learned" Blog Series brings these stories to life, offering real-world insights from seasoned professionals who’ve been in the trenches.
Meet Tom Jones, an IT Project Manager with 21 years of experience navigating complex projects, battling scope creep, and finding ways to keep teams aligned. Sarah Bixley, a Cybersecurity Project Manager, shares her toughest security implementation challenges, regulatory hurdles, and how she keeps projects from going off the rails. And Arthur Agley, a veteran of large-scale State Government Medicaid system overhauls, reveals the hard-earned lessons from transforming legacy systems.
Every month, ezRACI brings you fresh perspectives from Tom, Sarah, Arthur, and a growing list of industry experts, helping Project Managers worldwide apply these lessons to their own careers. Because in IT project management, experience is the best teacher—and sometimes, learning from someone else’s mistakes can save you from making your own.
Stay tuned for new stories each month!
The Role of a CISO in Modern Software Security
As a seasoned CISO with decades of experience in software security, I’ve seen organizations struggle—and succeed—in securing their digital assets. In today’s interconnected world, security is no longer just an IT issue; it’s a business imperative. Organizations that fail to implement robust security measures risk financial losses, reputational damage, and legal repercussions.
Lesson 20: Managing the Unmanageable – When Everything Goes Wrong
Welcome back to my 21-part series on lessons learned throughout my IT project management career. Today, we’re tackling the nightmare scenario every project manager will eventually face—when everything goes wrong at once.
Lesson 19: The Politics of IT Project Management – Navigating Power Struggles and Executive Agendas
Welcome back to my 21-part series on lessons learned throughout my IT project management career. Today, we’re diving into a reality that every project manager must learn to navigate—corporate politics.
Lesson 18: The Vendor That Lied to Me – How to Handle Vendor Deception and Overpromises
Welcome back to my 21-part series on lessons learned throughout my IT project management career. Today, we’re tackling a problem that every IT leader will face at some point—vendors who lie, exaggerate, or fail to deliver on their promises.
Lesson 21: The Final Lesson – What 21 Years in IT Project Management Taught Me
Welcome to the final installment of my 21-part series on lessons learned throughout my IT project management career. Over the past 21 years, I’ve been through budget slashes, failed go-lives, executive battles, vendor disasters, and crisis situations—and I’m still standing.
Lesson 17: Crisis Mode – Managing IT Projects During a Pandemic
Welcome back to my 21-part series on lessons learned throughout my IT project management career. Today, we’re diving into a scenario that tested every IT team on the planet—managing projects during a global crisis.
Lesson 16: Surviving a Merger or Acquisition Project – IT’s Role in Corporate Shakeups
Welcome back to my 21-part series on lessons learned throughout my IT project management career. Today, we’re tackling one of the most disruptive events an IT team can face—a corporate merger or acquisition (M&A).
Lesson 15: Why You Need a Project ‘Kill Switch’ – Knowing When to Shut It Down
Welcome back to my 21-part series on lessons learned throughout my IT project management career. Today’s topic is a tough but necessary reality—knowing when to kill a project before it drains more time and money.
Lesson 14: The Day My Project Budget Was Slashed – How to Deliver More with Less
Welcome back to my 21-part series on lessons learned throughout my IT project management career. Today, we’re tackling a nightmare scenario that every project manager dreads—the moment leadership slashes your budget mid-project.