How to Create a RACI Matrix in SAP Cloud Application Lifecycle Manager (SAP Cloud ALM)

Managing an SAP implementation or migration, such as an ECC to S/4HANA RISE project, requires clear role definition and accountability. One of the best ways to ensure structured governance is by using a RACI matrix (Responsible, Accountable, Consulted, Informed) within SAP Cloud ALM. This blog will guide you step by step in creating a RACI matrix directly within SAP Cloud ALM, ensuring smooth collaboration and efficient project execution.

Alternatively, if you’re looking for a faster and easier way to create RACI matrices without manually configuring them in SAP Cloud ALM, consider using ezRACI, a dedicated SaaS tool that integrates with SAP Cloud ALM, JIRA, Azure DevOps, and Trello for seamless role management.

Step-by-Step Guide: Building a RACI Matrix in SAP Cloud ALM

Step 1: Log into SAP Cloud ALM

1. Navigate to https://launchpad.support.sap.com and log in with your SAP credentials.

2. Open SAP Cloud ALM from your SAP applications.

Step 2: Access Project and Task Management

1. In the SAP Cloud ALM dashboard, go to Project Management.

2. Select your SAP migration or implementation project (e.g., ECC to S/4HANA).

3. Click on Task Management to see all project-related tasks.

Step 3: Define Key Workstreams and Responsibilities

1. Identify the main workstreams for your SAP project, such as:

   • Data Migration

   • Business Process Transformation

   • Testing & Quality Assurance

   • Integration & Development

   • Security & Compliance

   • Training & Change Management

2. Assign team members to these workstreams.

Step 4: Create a RACI Matrix in SAP Cloud ALM

1. In Task Management, click on Add Custom Attributes.

2. Select Role Assignment and create the following role categories:

   • Responsible (R) – Who executes the task.

   • Accountable (A) – Who owns the final decision.

   • Consulted (C) – Who provides input.

   • Informed (I) – Who needs updates.

3. Assign team members to each category for every task.

4. Save and review your RACI matrix.

Step 5: Export & Share the RACI Matrix

1. Click Export to generate a CSV or Excel file of the RACI matrix.

2. Share it with project stakeholders via SAP Cloud ALM’s Collaboration Features.

Challenges of Creating a RACI Matrix in SAP Cloud ALM

While SAP Cloud ALM allows you to build a basic RACI matrix, the process can be time-consuming and difficult to maintain. Challenges include:

• Manual role assignment for every task

• Limited visualization of role dependencies

• Complex exports and reporting

The Easier Way: Automate Your RACI Matrix with ezRACI

Instead of manually setting up a RACI matrix in SAP Cloud ALM, you can save time and effort by using ezRACI, a purpose-built tool that:

• Automatically generates RACI matrices for SAP projects

• Integrates with SAP Cloud ALM, JIRA, Azure DevOps, and Trello

• Offers better visualization and reporting to track accountability

• Supports bulk role assignment and project-wide updates

Get Started with ezRACI Today

1. Sign up for free at www.ezraci.com

2. Connect your SAP Cloud ALM instance to sync projects.

3. Generate and manage RACI matrices with a few clicks.

Take the hassle out of SAP project role management. Try ezRACI now and simplify your RACI matrix creation!