Adapting a RACI Matrix for an SAP ACTIVATE Project (ECC to S/4HANA RISE Migration)

Introduction

Migrating from SAP ECC to S/4HANA RISE is a complex transformation requiring structured project governance. The SAP ACTIVATE methodology provides a framework for successful implementation through six phases: Discover, Prepare, Explore, Realize, Deploy, and Run. However, ensuring clear role assignments and accountability across different workstreams is critical to success.

A RACI matrix (Responsible, Accountable, Consulted, Informed) helps define clear ownership and responsibilities for each phase of the SAP migration. This guide outlines how to adapt a RACI matrix to an SAP ACTIVATE project, ensuring seamless collaboration between IT, business units, system integrators, and SAP partners.

Key Workstreams in an SAP ACTIVATE Project

To create a RACI matrix, we must first define the key workstreams in an SAP ECC to S/4HANA RISE migration:

1. Project Management & Governance – Overseeing scope, budget, and timelines.

2. Business Process Transformation – Redesigning processes for S/4HANA.

3. Data Migration – Extracting, cleansing, and loading data into S/4HANA.

4. Integration & Development – Managing interfaces and custom developments.

5. Testing & Quality Assurance – Ensuring system functionality and performance.

6. Security & Compliance – Managing roles, authorizations, and regulatory requirements.

7. Training & Change Management – Supporting user adoption and business readiness.

Building a RACI Matrix for an SAP ACTIVATE Project

Applying the RACI Matrix Across the SAP ACTIVATE Phases

1. Discover Phase (Planning & Business Case Development)

• Project Management: Responsible: PMO | Accountable: Program Sponsor

• Business Process Review: Responsible: Business Analysts | Accountable: Business Leads

2. Prepare Phase (System Setup & Readiness)

• Data Migration Strategy: Responsible: Data Migration Team | Accountable: IT Director

• Security & Compliance Review: Responsible: Security Consultants | Accountable: CISO

3. Explore Phase (Fit-Gap Analysis & Design)

• Process Redesign Workshops: Responsible: Business Process Owners | Accountable: Business Leads

• Integration Strategy Definition: Responsible: IT Teams | Accountable: CIO

4. Realize Phase (System Build & Configuration)

• Development & Configuration: Responsible: SAP Developers | Accountable: IT Director

• Data Migration Execution: Responsible: Data Migration Team | Accountable: IT Director

5. Deploy Phase (Cutover & Go-Live)

• Cutover Planning: Responsible: PMO | Accountable: Program Sponsor

• End-User Training: Responsible: Training Coordinators | Accountable: Change Manager

6. Run Phase (Post-Go-Live Support & Optimization)

• Hypercare Support: Responsible: IT Teams | Accountable: CIO

• Continuous Improvement: Responsible: Business Process Owners | Accountable: Business Leads

Best Practices for Using RACI in SAP ACTIVATE Projects

1. Align Early with Stakeholders – Define RACI roles during the Discover & Prepare phases to prevent confusion later.

2. Use Collaboration Tools – Leverage ezRACI, SAP ALM, SAP Solution Manager, Jira, or ServiceNow to maintain RACI tracking.

3. Ensure Regular Review – Review and update the RACI matrix at the start of each project phase.

4. Enable Clear Handoffs – Use RACI to guide handoffs between phases and teams, reducing transition risks.

5. Support Change Management – Communicate RACI responsibilities to all stakeholders to ensure accountability and transparency.

Conclusion

Migrating from SAP ECC to S/4HANA RISE requires well-structured governance, accountability, and role clarity. By adapting a RACI matrix to the SAP ACTIVATE methodology, project managers can streamline workflows, enhance collaboration, and ensure a smooth transition across each phase of the migration.

With a well-implemented RACI matrix, organizations can reduce project risks, improve cross-team coordination, and accelerate their digital transformation journey.